PURCHASE PROCESS & SERVICES
PRICING & SERVICE FEE
ALL SELLING PRICE LISTED ON FLARTĒ BOUTIQUE WEBSITE IS THE FINAL PURCHASE PRICE, NO OTHER ADDITIONAL FEE WILL BE CHARGED. OUR LISTED SELLING PRICE CONSISTS OF ORIGINAL FACTORY RETAIL PRICE PLUS SERVICE FEE, WHICH INCLUDES ALL IMPORT FEE, INTERNATIONAL OCEAN FREIGHT COST, INSURANCE, CUSTOMS DUTY, CUSTOMS CLEARANCE FEE, VALUE ADDED TAX, LOCAL DELIVERY FEE ETC.
FLARTĒ BOUTIQUE PROVIDES COMPLIMENTARY ASSURED INSTALLATION SERVICE IN NORTHERN TAIWAN. FEES FOR INSTALLATION SERVICE OUTSIDE NORTHEN TAIWAN CAN BE QUOTED ACCORDINGLY.
ORDER PLACEMENT
YOU CAN ADD PRODUCTS TO YOUR WISHLIST TO PREVIEW YOUR ORDER. THE WISHLIST IS ONLY FOR PREVIEW PURPOSE, NOT FOR ACTUAL ORDER PLACING. ONCE AN ORDER IS TO BE MADE, PLEASE CONTACT US OR OUR SALES REPRESENTATIVES DIRECTLY.
ORDER PLACING PROCEDURE
IF YOU WOULD LIKE TO PLACE AN ORDER, PLEASE PROVIDE YOUR NAME, CONTACT NUMBER, DELIVERY ADDRESS AND THE LIST OF PRODUCTS TO BE ORDERED. IF TRIPLICATE UNIFORM INVOICE IS REQUIRED, PLEASE ALSO PROVIDE COMPANY'S NAME AND TAX CODE NUMBER.
BASED ON THE INFORMATION PROVIDED, WE WILL THEN ISSUE A QUOTATION AND RELATED ORDER CONTRACT WHICH WILL SPECIFY ALL DETAILS OF THE GOODS, PRICES, ALL CONDITIONS SUCH AS SERVICE CONVERAGE AND DELIVERY DEADLINE. THE ORDER CAN BE SIGNED IN PERSON AT OUR STORE (1F, NO.120, SECTION 4, MINSHENG EAST ROAD, SONGSHAN DISTRICT, TAIPEI CITY 105, TAIWAN), BY POST OR BY EMAIL. A DEPOSIT OF 50% OF THE ORDER AMOUNT IS REQUIRED TO INITIATE ORDER FULFILLMENT. ALL REMAINING ACCOUNTS SHALL BE PAID IN FULL WHEN THE ORDER IS DELIVERED. DUE TO LOCAL REGULATIONS, EVERY PRODUCT THAT FLARTĒ BOUTIQUE OFFERS WILL BE PROVIDED WITH COMMERCIAL INVOICE INCLUDING ALL LOCAL TAXES.
SHIPPING
ALL PRODUCTS CAN BE SHIPPED BY AIR OR OCEAN, DEPENDING ON THE URGENCY OF THE ORDER. GENERAL SHIPPING TIME FOR OCEAN FREIGHT IS USUALLY 45 DAYS, AIR FREIGHT CAN BE SHORTENED TO 3 - 10 DAYS.
OCEAN FREIGHT COST IS INCLUDED IN THE SERVICE FEE. CHOOSING SHIPPING BY AIR CAN RESULT IN A SURCHARGE IN SHIPPING FEE AND WILL BE QUOTED IF NECESSARY BEFORE THE ORDER IS SHIPPED.
LEAD TIME
LEAD TIME FOR ALL PRODUCTS CAN VARY FROM 1 TO 6 MONTHS, DEPENDING ON SEVERAL FACTORS. YOUR SALES REPRESENTATIVE WILL INFORM THE CORRECT ESTIMATED LEAD TIME ONCE AN ORDER IS PROCESSED. LEAD TIME IS CALCULATED FROM THE DATE OF THE RECEIPT OF PAYMENT. PROGRESS OF YOUR ORDER WILL BE REPORTED WEEKLY BY YOUR SALES REPRESENTITIVE.
GUARANTEE & WARRANTY
FLARTĒ BOUTIQUE CO., LTD. GUARANTEES THAT ALL GOODS ARE IMPORTED WITH ORIGINAL FACTORY PACKAGING, AND ARE IMPORTED THROUGH FORMAL CUSTOMS DECLARATION. IMPORT DECLARATION DUPLICATES DOCUMENT CAN BE ISSUED IF NEEDED. FURTHERMORE, FLARTĒ BOUTIQUE IS RESPONSIBLE FOR ANY DEFECTIVE PRODUCT, AND IS ALSO RESPONSIBLE FOR ANY POSSIBLE DAMAGE CAUSED DURING SHIPPING. IF ANY PRODUCT IS DEFECTIVE OR HAS ANY DAMAGE OCCURRED DURING SHIPPING, WE WILL REPLACE THE DEFECTIVE / DAMAGED PART WITH NO CHARGE. WHEN THE GOODS ARE DELIVERED, THEY MUST BE CHECKED AND INSPECTED TOGETHER WITH BOTH PARTIES TO CONFIRM THE CORRECTNESS AND COMPLETENESS OF THE GOODS.
ANY LIGHTING OR FURNITURE ITEM PURCHASED AT FLARTĒ BOUTIQUE INCLUDES PRODUCT LIABILITY AND INSTALLATION COMPLETION INSURANCE, AND A ONE-YEAR PRODUCT WARRANTY IS PROVIDED. PLEASE NOTE THAT DURING THE WARRANTY PERIOD, FLARTĒ BOUTIQUE IS NOT RESPONSIBLE FOR ANY DAMAGE CAUSED BY NATURAL DISASTERS OR FUMAN FACTORS (SUCH AS IMPROPER USE OF DETERGENTS TO CAUSE DAMAGE) OR THE CAUSE OF FORCE MAJEURE.
AFTER WARRANTY PERIOD, CHARGES FOR ANY REQUIRED REPLACEMENT / REPAIRING SERVICES WILL BE QUOTED UPON REQUEST.
INSTALLATION & AFTER-SALES SERVICES
FLARTĒ BOUTIQUE PROVIDES COMPLIMENTARY ASSURED INSTALLATION SERVICE IN NORTHERN TAIWAN. FEES FOR INSTALLATION SERVICE OUTSIDE NORTHEN TAIWAN CAN BE QUOTED ACCORDINGLY. FEES FOR AFTER-SALES SERVICES SUCH AS MAINTENANCE OR REPAIR SERVICE CAN BE QUOTED UPON REQUEST.
CONTACT US
IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT US BY E-MAIL AT [email protected] OR USING THE CONTACT US FORM.
OR YOU CAN SIMPLY CLICK ON FACEBOOK MESSAGE ON THE BOTTOM RIGHT CORNER OF THE WEBSITE TO SPEAK TO OUR SALES REPRESENTATIVE.
